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FAQ

Care and Maintenance

The AWI Sapphire Edition watches are water resistant 3ATM. Please note that excessive contact with water may cause damage to the watch. Water leakage and/or damage caused under these circumstances will not be covered by the warranty. 
We recommend that you clean your watch regularly with a soft cloth so as not to scratch the watch.
Avoid exposing your watch to the following conditions:
Extreme temperatures, excessive contact with water, humidity, direct and prolonged sunlight, strong magnetic fields.



Warranty

All AWI watches have been manufactured with the most advanced technologies and have undergone strict quality checks before being offered for sale.

All AWI watches come with a two year international warranty from the date of purchase.

The AWI international warranty covers material and manufacturing defects that might arise at the time of delivery.

During the warranty period and a valid and verified card, the owner of the watch has the right to free repair. If your watch cannot be repaired, then the watch will be replaced with an identical or similar in value watch.



Manufacturer’s Warranty does not cover

1. Battery life
2. Normal wear and aging (i.e., scratched glass, discoloration of materials such as leather)
3. Damages caused to any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents, incorrect use of the watch and not following correctly the instructions that     are provided in this user manual.
4. Damages caused due to misuse by non-authorized person.
6. Essentials

Adjusting the Watch

1. Pull the crown out until you hear a click.
2. Turn the crown to set the time as desired.
3. Push in the crown again and you are set.